1. Data We Collect

We collect only the information necessary to provide our services.

1.1 Information you provide directly

When you make a reservation or contact us, we may collect:

• Full name
• Email address
• Phone number
• Date & time of reservation
• Number of guests
• Any additional notes you choose to provide

1.2 Automatically collected data

When you browse our website, certain technical data may be collected automatically:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the website

This data is used solely for security, analytics, and performance optimization.

2. How We Use Your Data

We use your personal data for the following purposes:

• To process and confirm your reservation
• To communicate with you regarding your booking
• To provide customer support
• To improve our website and services
• To ensure website security and prevent misuse

We do not sell, rent, or trade your personal information.

3. Legal Basis for Processing

We process your data based on:

• Contractual necessity (to provide the service you requested)
• Legitimate interest (security, fraud prevention, service improvement)
• Your consent (when you voluntarily submit information)

4. Data Sharing

We share your data only when necessary.

4.1 Reservation system

Your booking details are processed through our reservation system to manage your reservation.

4.2 Service providers

We may use trusted third‑party providers for:

• Website hosting
• Email delivery
• Security & performance

These providers follow strict GDPR compliance.

We never share your data with advertisers or unrelated third parties.

5. Data Retention

We retain your data only for as long as necessary:

• Reservation records: up to 12 months
• Email communication: up to 12 months
• Technical logs: up to 30 days

You may request deletion at any time.

6. Your Rights (GDPR)

As an EU resident, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Request a copy of your data (data portability)

To exercise any of these rights, contact us at:
info@countrykitchenrhodes.gr

7. Cookies

Our website uses cookies for:

• Essential functionality
• Security
• Performance optimization
• Basic analytics

By using our website, you consent to the use of cookies.
You may disable cookies through your browser settings, but some features may not function properly.

8. Third‑Party Links

Our website may include links to external websites.
We are not responsible for the privacy practices or content of these third‑party sites.

9. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

10. Updates to This Policy

We may update this Privacy Policy when necessary.
The latest version will always be available on this page.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, you may contact us at:

Country Kitchen
Email: info@countrykitchenrhodes.gr
Phone: +30 22410 70560
Address: Kritis 6, Rhodes 85100, Greece